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For media enquiries, please contact our press office at Citizen on +44 (0)20 31953400 or reach the team at glh@citizenrelations.com

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Canterbury at Amba Hotel Charing Cross
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November 2019
Amba Hotel Launch

After undergoing a multi-million pound refurbishment, the Grosvenor Hotel, operated by ...

After undergoing a multi-million pound refurbishment, the Grosvenor Hotel, operated by glh Hotels, will open its doors on 10th December as the all-new Amba Hotel Grosvenor.

This will be the third hotel in the Amba Hotels portfolio, which includes the Amba Hotel Charing Cross and the Amba Hotel Marble Arch. These upper 4-star hotels in iconic central London locations have all been carefully designed to deliver a modern experience whilst bringing to life the character of the properties complemented by high quality, uncomplicated service.

The past year’s refurbishment of The Grosvenor has coincided with extensive customer research undertaken to understand the wants and needs of hotel guests. Insights from the data revealed that visitors are seeking authentic experiences in luxury accommodation, from brands they can trust. Whilst lovingly preserving the history and heritage, the hotel’s new look and feel is sophisticated with a relaxed and welcoming atmosphere. Each element carefully considered and designed around creating a truly inspiring and seamless guest experience.

The new look hotel will offer guests:

  • Bright guest rooms with colourful and tasteful artwork reflecting the golden age of travel
  • Hypnos beds, top quality linen and blackout curtains guaranteeing a great night's sleep
  • Signature items that add personality including the VQ Retro Digital Radio
  • Stylish soft touches which evoke a warm and homely environment, including a selection of books, plants,  cushions and blankets
  • Small details to create ‘mini moments’ with carefully curated coffee and tea provision, delicious cookies and a complimentary mini-bar.

Further on-site facilities will meet the needs of executives using the hotel as a personal business base or event location, with the new suite of meeting and events spaces being revealed later in Spring 2020. 

Alan Morgan, Chief Executive of glh Hotels said: “We’re hugely excited to be extending our Amba Hotels portfolio with such a historically significant and iconic London hotel venue. 

We can’t wait for our guests to see how we have married the heritage of the properties with stylish, modern amenities. The relaunch of this hotel, marks a new era for the Amba brand, and we have no doubt that the Amba Hotel Grosvenor will be a success.”

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January 2019
Didzis Neimanis Named Rising Star of the Year at the Business Travel Awards

On Monday evening, Didzis Neimanis, Head Concierge at Amba Hotel Charing Cross, won the...

On Monday evening, Didzis Neimanis, Head Concierge at Amba Hotel Charing Cross, won the Rising Star of The Year Award at the Business Travel Awards 2019. Not one to shy away from a challenge, Didzis has high ambitions and a passion for the concierge industry that can’t be matched, and at just 30 years old he is one of the youngest Head Concierges in the country.

Comments from a unanimous board of judges declared; “Didzis Neimanis, it was felt, was an integral part of the travel industry chain, working right at the coalface. The passion and enthusiasm in someone so young really impressed the judges, one of whom summed it up: “I feel he is the epitome of the rising star and is clearly destined for great things.” There was unanimous agreement among his fellow judges.”

Currently, Didzis manages a skilled team of seven concierge staff at Amba Hotel Charing Cross and he is responsible for their in house training and progression. He also shares his skills elsewhere in the industry by regularly participating in hospitality education and lectures at Uxbridge College, as well as being on the committee for Les Clefs d’Or (The Society of the Golden Keys). In addition, Didzis runs his own successful Instagram account @askyourconciergelondon that boasts over  3,700 followers.

Pedro Da Silva, General Manager at Amba Hotel Charing Cross said “Didzis is extremely passionate about his profession and delivers exceptional service to all our hotel guests. He is an asset to the hotel and an integral part of the team, so I am delighted that this has been recognised by the judges at the Business Travel Awards. I am looking forward to seeing Didzis continue to develop his career at Amba Hotel Charing Cross."

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January 2019
Amba Hotel Charing Cross Wins TripAdvisor 2018 Travellers’ Choice Award

Amba Hotel Charing Cross, part of the glh Hotels portfol...

Amba Hotel Charing Cross, part of the glh Hotels portfolio, has been awarded the TripAdvisor 2018 Travellers’ Choice Award and has been ranked number 23 of the best hotels in the United Kingdom. This prestigious award is achieved by hotels who consistently receive five star reviews from guests and is based on feedback left by TripAdvisor travellers during the past year.

With a current rating of 5 stars on TripAdvisor, Amba Hotel Charing Cross prides itself on outstanding guest feedback. The customer experience across both Amba Hotels is truly unique, from the front-of-house faces who anticipate and understand guests’ needs, to the dedicated staff working behind the scenes to give guests a seamless experience; the team at Amba Hotels always exceeds expectations.

Each and every member of staff is encouraged to be confident in their role and fully responsible for the service they provide. The team are always willing to go above and beyond to provide a more personal, tailored and flexible service to guests and this is clear in recent reviews and customer feedback.

Pedro Da Silva, Amba Hotel Charing Cross General Manager said: "Receiving the TripAdvisor Travellers' Choice Award is a milestone moment for Amba Hotel Charing Cross and I am so proud of all our dedicated staff and the fantastic guest experience they deliver. Amba Hotels was designed to raise our guests expectations and offer an upgraded experience, and I'm delighted that this has been recognised by our guests consistent five star reviews. I would like to thank everyone who has helped us achieve this award and I am looking forward to seeing what we can accomplish in 2019."

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A new Twizy Tours attraction comes to London with the addition of Twizy’s Winter Spectacular expe...

A new Twizy Tours attraction comes to London with the addition of Twizy’s Winter Spectacular experience, transporting you around the capital to the soulful, joyful holiday voice of your very own tour guide, Mr. Soul himself, a very merry, Barry White.

Twizy’s soulful Santa zips you around the capital’s most elegant and sparkling sites, showing you a glittering side of London you’ve never seen. In your very own electric 2-seat Renault Twizy, join Mr. Claus on his sleigh as he guides you through the heart of Twinkletown navigating the streets of Mayfair. You’ll visit the big lights of Piccadilly - home of British staples Fortnum and Mason and the Ritz, the bustling Piccadilly Circus, the 1960s fashion mecca - Carnaby Street and world famous Oxford Street for gleaming light displays and shopping galore. A final turn around Trafalgar Square ensures you see the sights and lights that make Christmastime in the capital one of the most festive and beautiful in the world.

Our Winter Spectacular experience is priced at £45.00 per vehicle (each vehicle holds two adults), includes an enriched music and audio tour lasting approximately one hour, and a hot drink with a delicious mince pie at Amba Hotel Marble Arch or Amba Hotel Charing Cross*.

For those who want to have a full London experience Twizy Tours and Amba Hotels have created a bespoke overnight package including one-nights’ accommodation at either Amba Hotel Marble Arch or Amba Hotel Charing Cross, a complimentary breakfast, classic English Afternoon tea for two – and of course the Winter Spectacular Tour in your very own 100% electric Renault Twizy vehicle. After your tour, you can also claim your complimentary mince pie and hot drink at your choice of Amba Hotel. And to celebrate the launch of the package, one lucky person will be given the chance to win this package simply by entering at http://bit.ly/AmbaSpotTheDifference.

About Twizy Tours:
Combining cutting-edge technology and award-winning production, Twizy Tours is immersive entertainment offering independent city exploration and discovery-based experiences. Tour-seekers and their companions can explore the City’s landmarks at their own pace accompanied by our interactive tour guide, stories and tunes curated by Twizy’s own award-winning production team. Jump into one of our 100% electric Renault Twizy vehicles and nip through the city streets for an authentic encounter that’s unique every time.  Fun and easy to drive, Twizy Tours’ GPS guided tours and experiences make your London adventure one to remember. For further information please contact:


Amba Hotel and Twizy Tours package - Terms & Conditions

  • Available for stays starting on any day of the week
  •  Available at Amba Hotel Charing Cross and Amba Hotel Marble Arch The Twizy Tour included is the Winter Spectacular Tour
  • Twizy Tours start at the Twizy Tours pick up point:  Apcoa Parking Car Park, 21 Bryanston Street, Marble Arch, W1H 7AB
  • Twizy Tours will need to be booked in advance by emailing amba@twizytours.com or calling +44 7376 428363 and are subject to availability. 
  • Marble Arch: Afternoon Tea will need to be booked in advance by calling +44 (0)207 514 2613
  • Charing Cross: Afternoon Tea will need to be booked in advance by calling 0800 330 8397
  • Winter Spectacular Tour is available until 6th January
  • Package is for up to 2 people
  • Offer is available all year round
  • Offer is valid on advanced purchases, available up to one day in advance
  • Offer includes breakfast
  • Room rates are subject to availability
  • Blackout dates may apply
  • Drivers must be between the ages of 21 and 77 years (over 77 years by prior arrangement) inclusive and have held a valid driving licence (UK, Foreign or International) for at least 12 months. 
  • Prices are based on per room, per night basis and includes VAT
  • Prices are based on two adults sharing a twin/double room
  • Full prepayment is required at the time of booking and is non- refundable/cancellable
  • Rates apply to new bookings only
  • Amba Hotels reserve the right to make changes to this promotion and other restrictions may apply from time to time
  • This package is prepaid only and is non-refundable
  • This package does not qualify for member benefits of 10% off
  • Other terms & conditions apply- see https://twizytours.com/book/1

Winter Spectacular Tour – Terms & Conditions

  • Offer includes Winter Spectacular Tour, one non-alcoholic hot drink and one mince pie per person.
  • Voucher will be required in order to redeem the refreshments.
  • Voucher is valid at Amba Hotel Marble Arch or Amba Hotel Charing Cross from Thursday 6 th December 2018 to Sunday 6 th January 2019
  • One voucher per person
  • Not exchangeable for cash or another voucher
  • Mince pies may contain allergens, please alert the hotel if you have any specific dietary requirements
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For bookings that require more than 1 room please contact the hotel directly